Privacy Policy

1.

Who We Are

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ANRPR Ltd (“we”, “us” or “our”) is a public relations company specialising in the theatre, live events and arts industries. We are a company registered in England and Wales with company number 15350248. Our registered office is at Compass House, Bunwell Road, Besthorpe, Attleborough, Norfolk, NR17 2NZ.

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We are the data controller in respect of the personal data described in this notice. This means we decide why and how your personal data is processed.

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If you have any questions about this privacy notice or about how we handle your personal data, please contact Arabella Neville-Rolfe at arabella@anrpr.co.uk.

 

2.

What This Notice Covers

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This privacy notice explains how we collect, use, store and share personal data in connection with our business. It applies to:

 

• visitors to our website (www.anrpr.co.uk)

• our clients and prospective clients

• press, media and industry contacts

• suppliers, freelancers and other third parties we work with

• our employees (who should also refer to the company’s internal Data Protection Policy)

 

For these purposes, “personal data” means any information that identifies or could identify a living individual, such as a name, email address, phone number or postal address.

 

3.

What Personal Data We Collect

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We may collect and process the following types of personal data:

• names, job titles, email addresses and phone numbers of clients, prospective clients and business contacts

• names and contact details of press, media and industry contacts for the purpose of PR campaigns and communications

• names, contact details and payment information of suppliers and freelancers

• information you provide when you contact us via our website, by email, by telephone or by other means

• technical data collected automatically when you visit our website, such as your IP address and browsing behaviour (see our Cookie Policy at www.anrpr.co.uk/cookies for further details)

• employee information, such as names, addresses, bank details and employment records

 

4.

How We Collect Your Data

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We collect personal data in a number of ways, including:

• directly from you, when you contact us, engage us to provide services, or provide your details at events or meetings

• from publicly available sources, such as professional directories, industry databases, press listings and social media profiles

• from third-party platforms we use in the course of our business, such as media databases and PR tools

• automatically, when you visit our website, through cookies and similar technologies

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5.

How We Use Your Data

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• We use personal data for the following purposes:

• to provide PR and communications services to our clients

• to manage press and media contact lists and distribute press releases and other communications

• to communicate with clients, prospective clients, suppliers and other business contacts

• to manage our relationships with suppliers and freelancers

• to manage the employment relationship with our employees

• to respond to enquiries received via our website or other channels

• to improve our website and services

• to comply with legal and regulatory obligations

 

6.

Lawful Basis for Processing

 

We will only process your personal data where we have a lawful basis to do so. The bases we rely on include:

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• contract – where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract

• legitimate interests – where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights. Our legitimate interests include managing client relationships, conducting PR campaigns, maintaining press and media contact lists, and running our business effectively

• legal obligation – where processing is necessary to comply with a legal requirement

• consent – where you have given clear consent for us to process your personal data for a specific purpose. Where we rely on consent, you may withdraw it at any time by contacting us

 

7.

Who We Share Your Data With

 

We may share your personal data with the following categories of third party where it is necessary and appropriate to do so:

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• our professional advisers, such as accountants and lawyers, for the purpose of advising and providing services to us

• service providers who process personal data on our behalf, such as IT providers, payroll providers and platforms we use for PR and media communications

• regulatory bodies, government agencies or law enforcement where required by law

• We will not sell your personal data to third parties. We will not share your personal data with third parties for their own marketing purposes without your consent.

• Where we share personal data with a service provider, we take reasonable steps to ensure they handle the data securely and in accordance with applicable data protection law.

 

8.

International Transfers

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Some of the systems and platforms we use may store or process personal data outside the United Kingdom.

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Where your personal data is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place, such as the use of standard contractual clauses approved by the Information Commissioner’s Office (ICO) or reliance on an adequacy decision.

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9.

How Long We Keep Your Data

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We will not keep your personal data for longer than is necessary for the purpose for which it was collected.

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The retention period will depend on the nature of the data and the reason we hold it. For example, we may need to retain certain financial records for a minimum period to comply with HMRC requirements, and we may retain press and media contact details for as long as they remain relevant to our PR activities.

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When personal data is no longer required, it will be securely deleted or destroyed.

 

10.

Your Rights

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Under the UK GDPR, you have the following rights in relation to your personal data:

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• the right to be informed about how your personal data is used

• the right to request access to your personal data

• the right to have inaccurate personal data corrected

• the right to have your personal data erased in certain circumstances

• the right to restrict processing in certain circumstances

• the right to data portability

• the right to object to processing in certain circumstances

 

If you wish to exercise any of these rights, please contact Arabella Neville-Rolfe at arabella@anrpr.co.uk. We will respond to your request within one month.

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You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your personal data has been handled in a way that does not comply with data protection law. The ICO can be contacted at www.ico.org.uk or by telephone on 0303 123 1113.

 

11.

Cookies

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Our website uses cookies. For detailed information about the cookies we use and how you can manage your preferences, please see our Cookie Policy at www.anrpr.co.uk/cookies.

 

12.

Changes to This Notice

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We may update this privacy notice from time to time to reflect changes in the law or our practices. Any changes will be posted on our website. We encourage you to review this notice periodically.

 

13.

Contact Us

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If you have any questions about this privacy notice or wish to exercise your rights, please contact us:

 

Arabella Neville-Rolfe

ANRPR Ltd

Compass House, Bunwell Road, Besthorpe, Attleborough, Norfolk, NR17 2NZ

 

Email: arabella@anrpr.co.uk

Phone: 07815 025364

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